Can I return it if there's nothing wrong with it?

You have the right to cancel your order at any time up to 14 days from receipt of goods. You must notify of us of your intention to cancel, by contacting our Customer Service team.

You just need these 3 things:

    • Your proof of purchase
    • The item should be unused, in its original packaging and in a re-sellable condition
    • Any free items that came with your product unused and in a re-sellable condition

And a few more things to note… There are some things we can't do returns for unless of course they're faulty. Shaving and oral based products, once used cannot be returned for hygiene and safety reasons unless defective.

If the item or the packaging has been handled excessively to assess the goods (ie. more than you would if you were buying it in a shop) we reserve the right to reduce the amount of refund to you

During the returns process, we might ask for the product serial number or similar, to check the item was actually supplied by us.

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